/* Карточка звонка — расшифровка из CRM, свёрстанная экраном телефона (21.09.2026).
   Правило 13.09.2026: переписку в статье показываем экраном телефона 390 px, кегль 16–17 px.
   Здесь это HTML, а не снимок: текст реплик дословный, номера и имена убраны. */
.art-call { margin: 30px 0; display: flex; flex-direction: column; align-items: center; }
.art-call__phone {
  width: 100%; max-width: 412px; padding: 11px; background: #1b1f27; border-radius: 44px;
  box-shadow: inset 0 0 0 1px #2f3541, 0 18px 40px -18px rgba(21,24,27,.45);
}
.art-call__screen { background: #eceff3; border-radius: 34px; overflow: hidden; }
.art-call__status {
  display: flex; justify-content: space-between; align-items: flex-end; height: 40px;
  padding: 0 24px 7px; background: #fff; font-size: 13.5px; font-weight: 600; color: #111;
}
.art-call__head {
  display: flex; align-items: center; gap: 11px; padding: 8px 16px 11px; background: #fff;
  border-bottom: 1px solid #e3e6ec;
}
.art-call__ava {
  flex: 0 0 38px; width: 38px; height: 38px; border-radius: 50%; background: #CE4409;
  display: flex; align-items: center; justify-content: center;
}
.art-call__ava svg { width: 18px; height: 18px; }
.art-call__who b { display: block; font-size: 15.5px; color: #111; font-weight: 600; line-height: 1.25; }
.art-call__who i { display: block; font-style: normal; font-size: 13px; color: #6b7280; margin-top: 1px; }
.art-call__sum {
  margin: 12px 12px 4px; padding: 10px 12px; background: #fff7f2; border-left: 3px solid #CE4409;
  font-size: 14px; line-height: 1.42; color: #3b4148;
}
.art-call__sum b { display: block; font-size: 11px; letter-spacing: .12em; text-transform: uppercase; color: #B23C06; margin-bottom: 3px; }
.art-call__feed { list-style: none; margin: 0; padding: 10px 12px 14px; display: grid; gap: 9px; }
.art-body .art-call__feed li { margin: 0; padding: 0; font-size: 16px; }
.art-body .art-call__feed li::before { content: none; }
.art-call__feed li { display: flex; flex-direction: column; align-items: flex-start; }
.art-call__feed li.is-us { align-items: flex-end; }
.art-call__b {
  max-width: 86%; padding: 9px 12px 8px; border-radius: 17px; background: #fff; color: #111;
  border-bottom-left-radius: 6px; box-shadow: 0 1px 1px rgba(16,24,40,.07); line-height: 1.38;
}
.is-us .art-call__b { background: #2a5c9a; color: #fff; border-bottom-left-radius: 17px; border-bottom-right-radius: 6px; }
.is-hot .art-call__b { background: #CE4409; }
.art-call__t { display: block; margin-bottom: 3px; font-size: 11.5px; font-weight: 600; letter-spacing: .04em; color: #8a94a6; }
.is-us .art-call__t { color: #d6e2f3; }
.is-hot .art-call__t { color: #ffe1d2; }
.art-call__gap { align-items: center !important; }
.art-call__gap span { font-size: 12px; color: #5b6472; background: #dfe4ec; padding: 3px 11px; border-radius: 12px; }
.art-call figcaption { max-width: 560px; margin: 12px 4px 0; text-align: center; font-size: 13.5px; line-height: 1.45; color: var(--muted, #6B7278); }
.art-call figcaption::before { content: "— "; color: var(--orange, #CE4409); }
@media (max-width: 600px) {
  .art-call__phone { padding: 8px; border-radius: 36px; }
  .art-call__screen { border-radius: 29px; }
  .art-body .art-call__feed li { font-size: 15.5px; }
}